Grossinger Motors
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SERVICE DEPARTMENT
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Our Location

Grossinger Motors
1430 Fort Jesse Rd

Normal, IL 61761

Service: 844-718-1715

Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 1:00 pm
SundayClosed

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Brakes Special

10% Off

Receive 10% off your next brake replacement service at Grossinger

Coupons cannot be combined. Must present coupon at time of write up. No cash value. Limit one per vehicle. Tax and shop fees are additional. Expires 11/6/2017.

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Reward Card

Up To $15 BACK

When you purchase a Valvoline Full Synthetic or Maxlife oil change.

Cannot be combined with any other offers or specials. Can not be redeemed for cash value. Please present coupon at time of write-up. Visit www.myvalvolineaccount.com and enter code from receipt to apply for card. Exp. 11/6/2017

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4 Wheel Alignment Special

Save $15.00

Save $15 on an all wheel alignment $149.95

Coupons cannot be combined. Must present coupon at time of write up. No cash value. Limit one per vehicle. Tax and shop fees are additional. Expires 11/6/2017.

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Multi-Point Inspection Special

FREE

Come in today for a FREE multi-point inspection on your vehicle.
Services Include Inspection of:
-Transmission
-Brake
-Engine
-HVAC
-And More...

Coupons cannot be combined. Must present coupon at time of write up. No cash value. Limit one per vehicle. Tax and shop fees are additional. Expires 11/6/2017.

Get the QR Code for pass URL
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Technicians Staff

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Service Technician
Taylor Cross
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Service Technician
Jason Gascoigne
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Subaru/Lincoln/Volvo Technici
Brian Swain
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Service Technician
Burl Torner
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Shop Foreman
Michael Withrow

Meet Our Porters Staff

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Porter
Christian Santos
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Porter
Michael Debellis

Contact Information


We have 2 Subarus from Grossinger. One we bought a year ago and one we bought about a week ago. We went back because we had a great experience. Fenton in sales and Russell in service are both wonderful (highly recommend them both). Knowledgeable, helpful and trustworthy. I can't see us buying...

Tom G. At Grossinger is my go-to car salesman so much that I am a repeat customer of his. Each time I have purchased a car from him, he has been very considerate, worked with me to close the deal. I have never felt uncomfortable during the car buying experience with Tom and would recommend him to...

Pre ordered a 2017 Subaru STI in April 2016 and FENTON WAS GREAT!! The service was 5 star and he kept in touch with updates over the 3 months it took for my order to arrive. He even pulled a 2016 WRX out of the middle of the showroom to let me drive before i placed my order. Thanks for...

I came here before for 40k and 50k mile maintenance on my 2013 VW Jetta. Both times before, everyone was professional and the price was fair. 60k maintenance was done for a similarly fair price just recently. I dropped the car off in the morning (I was a little late due to weather and defrosting...

My husband and I just bought an suv yesterday from Kyle B. We drove over two hours to test drive the vehicle and we didn't have to wait even though we showed up one hour early to our appointment. He made it a great experience and I would recommend him to anyone who is looking for an honest sales...

The customer service here is fantastic! Both KK and Chris are supurb to work with. They show devotion to service and customer satisfaction that you rarely encounter anymore. Everyone is very plesant from the front office staff to the gentlemen in the service area. Michael, from the service dept,...

Grossinger is building a total customer focused service organization...and they are almost there. The process of buying our car was a little long, took 4 hours, 3 bottles of water, no lunch and a final visit the next morning. However, all five sales people were great, Cedric, KK, Chris, Scott, and...

Hi Caroline:

It came to my attention that you were in Bloomington today and I tried to call in but they said you were not in yet.

I wanted to let you know that I recently bought a CPO 2013 VW Beetle Convertible for my 16 yo daughter, Emma. It was a great experience, from Jami,...

We were searching for a Passat TDI and found one listed at Grossinger Motors. We made an inquiry on line and was contacted by Joe Bolek. We discussed the vehicle with Joe and later made an appointment to stop by the dealership to test drive the vehicle. Joe had another appointment so when he left...

Great service on my ten year old Subaru. Mechanic spoke to me personally. Completely different experience than with former owners. Will definately return next time I need service.

I live in a small town and am about to buy my 3rd Lincoln from the dealer here. On May 17 I stopped by your lot to see what the 2015 MKZ looks like inside and out, since my dealer does not have the car on their lot. I did not intend to speak to a salesperson; just wanted to poke around. However,...

Steve sagge showed us the Audi we were looking for. He was truly exceptional in his customer service. He was knowledgeable, polite and very accommodative. It was great experience. I would recommend anyone to meet steve if you plan to buy car from grossinger.

Absolutely smooth and painless process with the help of Tom Gibson. I found the vehicle on the internet and made a phone inquiry. I spoke to Tom and agreed to travel to Normal on the next Saturday. When I arrived the vehicle was detailed and ready to test drive. Upon deciding to purchase the...

I walked into this dealership to look at Suv's which I did...and drove. As I was walking through the showroom, I spotted the Legacy and fell in love with it. The sales person David,was excellent. He answered all questions and if he didn't know,he found out, He followed up with phone calls the next...

Process was fast, easy, and all staff was extremely accommodating. Definitely would recommend to others!

We had been looking at a number of vehicles to replace my wife's vehicle. We worked with Tom Gibson, the Subaru expert at Grossingers. He was knowledgeable and very helpful as we checked out the Subaru's, without being the pushy salesman. After looking at other dealers and vehicles we decided to...

Excellent! Good sales team. I highly recommend to anyone. Ask for Ramzey Lee or Jeff. The sales team is new team from out of town. The store is not Sue or running in the same. I have some financial situation due to my ex and I own a join property. Credit Union does not want to finance me and bank...

Great experience with Andrew Cash, he got us exactly what we wanted. Purchased 2015 Subaru XV Crosstrek.

Tony is a friendly, knowledgeable salesman. He made the buying process relatively painless. Everyone together worked to make sure we got what we wanted at a great price.

We recently purchased a Subaru Outback from here and everything worked great! They were sold out of the Outbacks but were happy to help us get one from another dealership. In less than a week.

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