Grossinger Motors


We have 2 Subarus from Grossinger. One we bought a year ago and one we bought about a week ago. We went back because we had a great experience. Fenton in sales and Russell in service are both wonderful (highly recommend them both). Knowledgeable, helpful and trustworthy. I can't see us buying... View More

Tom G. At Grossinger is my go-to car salesman so much that I am a repeat customer of his. Each time I have purchased a car from him, he has been very considerate, worked with me to close the deal. I have never felt uncomfortable during the car buying experience with Tom and would recommend him to... View More

Pre ordered a 2017 Subaru STI in April 2016 and FENTON WAS GREAT!! The service was 5 star and he kept in touch with updates over the 3 months it took for my order to arrive. He even pulled a 2016 WRX out of the middle of the showroom to let me drive before i placed my order. Thanks for... View More

I came here before for 40k and 50k mile maintenance on my 2013 VW Jetta. Both times before, everyone was professional and the price was fair. 60k maintenance was done for a similarly fair price just recently. I dropped the car off in the morning (I was a little late due to weather and defrosting... View More

My husband and I just bought an suv yesterday from Kyle B. We drove over two hours to test drive the vehicle and we didn't have to wait even though we showed up one hour early to our appointment. He made it a great experience and I would recommend him to anyone who is looking for an honest sales... View More

The customer service here is fantastic! Both KK and Chris are supurb to work with. They show devotion to service and customer satisfaction that you rarely encounter anymore. Everyone is very plesant from the front office staff to the gentlemen in the service area. Michael, from the service dept,... View More

Grossinger is building a total customer focused service organization...and they are almost there. The process of buying our car was a little long, took 4 hours, 3 bottles of water, no lunch and a final visit the next morning. However, all five sales people were great, Cedric, KK, Chris, Scott, and... View More

Hi Caroline:

It came to my attention that you were in Bloomington today and I tried to call in but they said you were not in yet.

I wanted to let you know that I recently bought a CPO 2013 VW Beetle Convertible for my 16 yo daughter, Emma. It was a great experience, from Jami,... View More

We were searching for a Passat TDI and found one listed at Grossinger Motors. We made an inquiry on line and was contacted by Joe Bolek. We discussed the vehicle with Joe and later made an appointment to stop by the dealership to test drive the vehicle. Joe had another appointment so when he left... View More

Great service on my ten year old Subaru. Mechanic spoke to me personally. Completely different experience than with former owners. Will definately return next time I need service.

I live in a small town and am about to buy my 3rd Lincoln from the dealer here. On May 17 I stopped by your lot to see what the 2015 MKZ looks like inside and out, since my dealer does not have the car on their lot. I did not intend to speak to a salesperson; just wanted to poke around. However,... View More

Steve sagge showed us the Audi we were looking for. He was truly exceptional in his customer service. He was knowledgeable, polite and very accommodative. It was great experience. I would recommend anyone to meet steve if you plan to buy car from grossinger.

Absolutely smooth and painless process with the help of Tom Gibson. I found the vehicle on the internet and made a phone inquiry. I spoke to Tom and agreed to travel to Normal on the next Saturday. When I arrived the vehicle was detailed and ready to test drive. Upon deciding to purchase the... View More

I walked into this dealership to look at Suv's which I did...and drove. As I was walking through the showroom, I spotted the Legacy and fell in love with it. The sales person David,was excellent. He answered all questions and if he didn't know,he found out, He followed up with phone calls the next... View More

Process was fast, easy, and all staff was extremely accommodating. Definitely would recommend to others!

We had been looking at a number of vehicles to replace my wife's vehicle. We worked with Tom Gibson, the Subaru expert at Grossingers. He was knowledgeable and very helpful as we checked out the Subaru's, without being the pushy salesman. After looking at other dealers and vehicles we decided to... View More

Excellent! Good sales team. I highly recommend to anyone. Ask for Ramzey Lee or Jeff. The sales team is new team from out of town. The store is not Sue or running in the same. I have some financial situation due to my ex and I own a join property. Credit Union does not want to finance me and bank... View More

Great experience with Andrew Cash, he got us exactly what we wanted. Purchased 2015 Subaru XV Crosstrek.

Tony is a friendly, knowledgeable salesman. He made the buying process relatively painless. Everyone together worked to make sure we got what we wanted at a great price.

We recently purchased a Subaru Outback from here and everything worked great! They were sold out of the Outbacks but were happy to help us get one from another dealership. In less than a week.

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